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  Privacy Policy

PRIVACY STATEMENT OF WWW.PUB-CASINO.CO.UK (THE "WEBSITE")


1        Introduction
Cantor Gaming Malta One Limited ("Cantor Gaming") takes the privacy of its users seriously. Cantor Gaming will obtain, retain and process information (which will include your personal data and may include sensitive personal data or other sensitive information) in accordance with the applicable legislation, including the Maltese Data Protection Act 2001 and the United Kingdom Data Protection Act 1998. We respect your right to privacy and we understand that, as a visitor to this Website you prefer to control your own personal information and preferences. For this reason, we ask you to register or to provide personal information and preferences when you visit certain areas of the Website or request information.
This Privacy Statement explains Cantor Gaming’s policies on privacy in relation to personal data collected from users of the Website. This Privacy Statement forms part of the Terms and Conditions of use of the Website. By using the services on the Website, you consent to the collection and use of your personal data by Cantor Gaming for the purposes authorised below and for any other purpose which is reasonably necessary for the provision of the proper administration of the Website and operation of Cantor Gaming's business operations. IF YOU DO NOT WISH YOUR PERSONAL DATA TO BE USED IN THE MANNER SET OUT IN THIS PRIVACY STATEMENT PLEASE EXIT THE WEBSITE IMMEDIATELY AND DO NOT USE THE WEBSITE IN THE FUTURE.


2        What information do we collect?
Cantor Gaming collects personal information from you when you fill in any registration form, open an account and every time you email or tell us any personal details.  If you visit the Website, we also collect information automatically about your visits, such as browsing patterns, but information collected in this way is only used in aggregate form rather than being linked to identifiable individuals.  We also use sophisticated technology to monitor your use of the Website and any unusual betting patterns.  This information is collected to identify fraudulent or unlawful use of the Website or breaches of the Terms and Conditions of Use.

3       How do we store and maintain personal information?
All Cantor Gaming employees are subject to obligations of confidentiality regarding information which they have access to in the course of their employment including the personal information of customers. All personal information is held in secure computer storage facilities and paper-based files.  We take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

It may be necessary for us to maintain our records for a number of years.  However, when information is no longer required, we will destroy records containing personal information securely.


4        How do we ensure personal information is accurate and up-to-date?
Individuals’ personal information changes frequently and we aim to keep our records up to date but we are reliant on customers to notify us when their personal information changes or where we have recorded their personal information incorrectly.  We can make most changes to customers’ details over the telephone or via e-mail. Please refer to the contact details set out below.


5       How do we use the data we collect?
Cantor Gaming uses personal information collected from you for the following purposes:

  • To verify the accuracy of information supplied by you and perform credit, identity and address verification;
  • To respond to an enquiry or process a request or instruction in relation to an account or a gambling transaction made by you;
  • To provide a more personalised service to you;
  • To notify you about changes or additions to our service;
  • To enable our suppliers to provide services to us in connection with the Website service;
  • To send you details of products, services, promotional offers or other information which we believe may be of interest to you;
  • To transfer your details to our subsidiary companies or other third party organisations so that they can send you details of products or services which we believe may be of interest to you;
  • To run competitions or other promotional activities;
  • To conduct market research;
  • To conduct searches with third parties for the purposes of verifying that you are 18 or over;
  • To transfer your details (including account details) to relevant third parties, public bodies, industry organisations and regulators as reasonably required for the operation of our business; 
  • To disclose your details to government and associated organisations as required by law; and
  • To disclose your details to our professional advisers and other relevant third parties as reasonably required for the operation of our business.

When you register with the Website, you are given the opportunity to say that you would prefer not to receive any other offers or marketing information about products, promotional offers and services. If you did not object when you registered, but you change your mind later, please email us at service@pub-casino.co.uk

We also use information in aggregate form to help us analyse, develop and manage the Website. 
We regard our databases of information (which will include your information) as a valuable asset, which is the property of Cantor Gaming.


6        Cookies – What are they and how do we use them?
Cookies are electronic files that a Website can transfer to your hard drive to help tailor and keep records of your visit to that Website. If you visit the Website, cookies are used to allow us to better customise your visit to your individual preferences, helping us to provide you with the best possible service on our Website.  Most major websites use cookies and their use is standard on the Internet. Various pages of the Website may contain an electronic file called a web beacon; this allows us to count users who have visited that page and to recognize users by accessing cookies.
You have the ability to accept or decline cookies by modifying the setting of your web browser.  However, you may not be able to use all the interactive features of the Website if cookies are disabled.


7       Links
The Website contains links to other websites.  Please note that Cantor Gaming is not responsible for the privacy practices of such other websites, and we recommend you read the privacy statements immediately on entering other websites. This Privacy Statement applies only to information collected through the Website.


8        International data transfers
The use of a Website to collect and process personal information inevitably involves the transmission of data internationally. Please note that the information you provide will be transferred outside the European Economic Area for the purposes of processing by Cantor Gaming. Please note that these countries may not provide legal protection of personal data equivalent to the level of protection available within the EEA.

9      Sharing of Personal Data
The Website is operated by Cantor Gaming in collaboration with Punch Taverns plc (“Punch Taverns”). Please note that the personal information collected by Cantor Gaming and covered by this Privacy Statement will therefore be shared with, and also used by, Punch Taverns. Punch Taverns may use such personal information for the same purposes as those set out in this Privacy Statement.


10    Business transfers
Cantor Gaming does not collect information with a view to selling it to unconnected third parties. However, in the unlikely event that any of the assets of Cantor Gaming were sold to a third party, details of our customers would be passed on to that third party as a part of the sale of the business. In the future we may wish to disclose your personal data to trusted business partners and third parties which we believe may be of interest to you. If you do NOT wish us to disclose your personal data to third parties (other than Punch Taverns), please contact us immediately at service@pub-casino.co.uk.


11    Changes to our policy
Cantor Gaming reserves the right to make changes to this Privacy Statement without prior notice.  We will use information in accordance with the Privacy Statement under which the information was collected. If you regularly use the Website you should continue to check this Privacy Statement for updates and amendments, as you will be deemed to have accepted variations if you continue to use the Website after any changes have been posted.


12    Your rights
You have the right to obtain a copy of any personal information which we hold about you and to notify us of any inaccuracies. If you would like to obtain a copy of your personal information please write to us.  You will need to verify your identity and specify what information you require. We may charge you a fee to cover our costs incurred in providing you with a copy of your information.
Cantor Gaming will be happy to answer any enquiries from you regarding this Privacy Statement, the personal data we hold about you or the use we make of it.  If you have any queries, comments, or if you wish to correct or update the data we hold about you, please either email us at service@pub-casino.co.uk, or write to us at:

 

The Compliance Officer

 

Pub-Casino c/o Cantor Gaming

 

One Churchill Place
Canary Wharf

 

London E14 5RD

If you wish to know more about your rights please visit the Information Commissioner's Website at www.informationcommissioner.gov.uk, and the Maltese Data Protection Commissioner’s Website at www.dataprotection.gov.mt.


13   Jurisdiction
This Privacy Statement will be governed by and construed in accordance with the laws of Malta and the United Kingdom whose Courts will have jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
www.pub-casino.co.uk

CONTACT US

By email:

email us at

service@pub-casino.co.uk

 

 

 

By telephone:

UK Only:

0845 458 9174

 

International:

+44 207 894 7757

 

To maintain a quality service, we may monitor or record phone calls.

 

 

 

By fax:

UK Only:

(0207) 894 8525

 

International:

+44 207 894 8525

 

BT Customers:

Calls to 0845 numbers will cost no more than 3p per minute, minimum call 5p. (Current at October 2007)

 

 

 

 

The price on non-BT phone lines may be different. Non-BT customers should contact their service providers for call charge information. Calls to 0800 numbers are free when made from a UK landline.

 

 

 

Mail:

Pub-Casino, c/o Cantor Gaming,
One Churchill Place,
Canary Wharf,
London E14 5RD
United Kingdom

 

 

 

Cantor Gaming Malta One Limited,
operator of www.pub-casino.co.uk
Copyright (c) 2007 All rights reserved
.



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